NobelCVComposed CV building with editorial restraint.

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Support

Support docs and ticketing.

Contact uses support@nobelcv.com. The ticket and live chat surfaces are staged here before we wire the backend.

Support docs

What we will document first

These are the first help articles we should stand up so users can self-serve before they contact the team.

Getting started

Open the builder, choose a template, and begin from a sample or an imported PDF.

  • Start from the builder
  • Choose a template
  • Use a sample or import a PDF

Save and resume

Use the dock save controls to keep a draft tied to your account and load it later.

  • Save a draft
  • Load the saved draft
  • Resume on another visit

Import PDF

Upload a PDF, review the extracted text, and move only the useful parts into a draft.

  • Upload a PDF
  • Review the extraction
  • Fix weak extractions by hand

Language

Switch the interface between EN, PT, and FR without changing the draft content.

  • Switch language at any time
  • Works on mobile and desktop
  • Keeps the CV content intact

Preview and export

Preview is read-only. Export stays separate so the final handoff remains deliberate.

  • Review the read-only preview
  • Check the export boundary
  • Finish before downloading

Contact and billing

Use support@nobelcv.com for account questions while the formal ticket flow is wired in.

  • Reach the support team
  • Ask about account issues
  • Route billing questions cleanly

Email support

Ticket intake

Pick a topic, leave your contact, and describe the issue. The backend will store the ticket and send a confirmation email.

Live chat

Chat launcher shell

This will become the chat entry point and ticket handoff surface when the chat provider is ready.